Salesforce CRT-101 問題練習

Question No : 1
Custom Links can be used for the following:

• A.Launching an External URL
• B.Running an S Control
• C.Running a report
• D.All of the Above

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Question No : 2
Your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates.
Which of the following best describes what happens to the amount of your British-Pound-based opportunity?

• A.The overall opportunity amount does not change but the converted amount in a report does.
• B.The overall opportunity amount and converted amount in a report changes
• C.Only newly created opportunities reflect the change
• D.Only historically created opportunities reflect the change

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Question No : 3
YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?

• A.They will not be able to complete the installation process as they have reached the maximum number of custom tabs
• B.They will not be able to complete the installation process as they have reached the maximum number of custom objects
• C.The installation will succeed
• D.The installation will succeed, but only the reports,

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Question No : 4
Who can select the "sharing" button on Account and Opportunity records?

• A.The Record Owner, System Administrator, and a User shared to the record
• B.The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
• C.The Record Owner, a User above the Record Owner, and the System Administrator .
• D.The Record Owner and System Administrator

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Question No : 5
You can use standard reports when creating Dashboards

• A.True
• B.False

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Question No : 6
All of the following objects may have a queue EXCEPT

• A.Accounts
• B.Cases
• C.Leads
• D.Custom Objects

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Question No : 7
Which of the following SF applications enables organizations to speed and streamline all phases of sales?

• A.SF ideas
• B.SF content
• C.SF Automation
• D.SF Customer service and support

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Question No : 8
When you Delete a lead from a campaign, it deletes the lead record itself.

• A.True
• B.False

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Question No : 9
When you add a custom object tab, all of the following will be accessible with the object EXCEPT

• A.Recent Items
• B.Sidebar Search
• C.Added to New Link/Create New Object Drop Down
• D.Custom Object Reports

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Question No : 10
Time based workflow can be triggered every time a record is created or edited

• A.True
• B.False

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Question No : 11
An Approval Process begins when a record is:

• A.Created
• B.Saved
• C.Edited
• D.Submitted for Approval

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Question No : 12
If a lead is converted without a value in the company field, what happens?

• A.A Business Account is created
• B.A Person Account is created
• C.You will be prompted to decide whether to create a Person or a Business Account .
• D.Nothing

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Question No : 13
Will two different users get the same search results on searching for a common keyword?

• A.Yes
• B.No

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Question No : 14
Which of the following are actions triggered by workflow rules?

• A.Email
• B.Task
• C.Field update
• D.Record update
• E.Record creation
• F.Outbound message
• G.Time trigger

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Question No : 15
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.

• A.True
• B.False

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