ServiceNow CIS-PPM 問題練習

Question No : 1
Which role can configure the parameters of the demand workbench that is provided with the base system?

• A.All roles.
• B.it_project_manager
• C.it_pps_admin.
• D.business_stakeholder.

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Question No : 2
The hourly rate is derived from the resource rate on the resource plan, if this option is selected.

• A.Rate override
• B.Labor rate card
• C.Rate model
• D.Planned cost

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Question No : 3
The Project Portfolio Management application supports domain separation at this level:

• A.Level 3 C Tenant self-managed configuration
• B.Level 1 C Tenant data management
• C.Level 2 C Tenant process management
• D.Data only

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Question No : 4
Which of the following roles can access the project administration application?

• A.it_project_user.
• B.it_pps_admin.
• C.it_project_manager.
• D.timecard_admin.

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Question No : 5
When a time card is approved, the actual time is stored in which two tables? (Choose two.)

• A.Project Time table
• B.Resource Allocation Daily table
• C.Resource Event table
• D.Resource Aggregate tables (Daily, Weekly, and Monthly)

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Question No : 6
The PPM Standard plugin enables an it_project_manager to perform the following activities: (Choose three.)

• A.Determine overall project cost requirements
• B.Configure cost type definition
• C.Define target for the portfolio
• D.Establish resource requirements and track costs.
• E.Track actual amount spent compared to an approved budget.

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Question No : 7
What is the default schedule for a project?

• A.8-hour workday (from 8 to 12 and 1 to 5).
• B.8-hour workday (from 9 to 12 and 1 to 6).
• C.9-hour workday (from 8 to 12 and from 1 to 5).
• D.8-hour workday (from 9 to 5).

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Question No : 8
In which table can you find cost information for a specific fiscal period?

• A.cost_plan
• B.expense_line
• C.cost_plan_breakdown
• D.pm_project

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Question No : 9
How does a project manager request a change to a resource plan in the requested state?

• A.Use notes on resource plan.
• B.Email resource user.
• C.Request change on resource plan
• D.Email resource manager

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Question No : 10
What does the project status report allow project managers to do? (Choose two.)

• A.View the project Gantt chart
• B.View the WBS
• C.Show historical trend of project KPI’s
• D.Print as a PDF attachment

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Question No : 11
Plugins may be added to the base platform in one of the following ways: (Choose three.)

• A.Activated by an admin (not by default).
• B.Activated by an it_portfolio_manager.
• C.Requested from ServiceNow.
• D.Activated by default in the base ServiceNow system.
• E.Activated by an it_pps_admin.

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Question No : 12
Where do you define ‘Roles’ requested via resource plans?

• A.Resource roles under resource management.
• B.No need to define it differently, they are same are system roles
• C.Under skill management modules
• D.Roles under system security

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Question No : 13
To use the Time Sheet dashboard, what plugin must be installed?

• A.Common ITSM Service Portal Application Components (com.snc.app_common.service_portal)
• B.Employee Service Center (com.sn_hr_service_portal)
• C.Knowledge Management C Service Portal (com.snc.knowledge_serviceportal)
• D.Performance Analytics C Content Pack C PPM Standard plugin (com.snc.pa.pmo_dashboards)

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Question No : 14
Which plugin provides a layer of artificial intelligence that empowers features and capabilities across applications to provide better work experiences?

• A.Strategic Spend Tracking for PPM [sn_ppm_sst]
• B.Scenario Planning for PPM [sn_pw_scenario]
• C.Predictive Intelligence for PPM [com.snc.ppm_ml]
• D.PPM Standard [com.snc.financial_planning_pmo]

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Question No : 15
When setting-up a program, planned ROI% is calculated based on: (Choose two.)

• A.Values in the NPV field.
• B.Values in the Planned cost field.
• C.Values in the Planned return field.
• D.Values in the Budgeted cost field.

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