SAP C_FSM_2211 問題練習

Question No : 1
Which of the following are valid statuses for Smartform?

• A.New, Editing, Archived
• B.New, Editing, Released
• C.Editing, Deactivated, Released
• D.Editing, Translation, Closed

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Question No : 2
What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

• A.You can use it to pick PNG files.
• B.You can link two picker elements together.
• C.You can link picker and attachment elements together.
• D.You can use it to select an object from a list.

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Question No : 3
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

• A.Service Contract
• B.Service call
• C.Equipment Item
• D.Activity

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Question No : 4
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.

• A.Enter materials used
• B.Create Technician Skills
• C.Release Assignments
• D.Define Core hours.

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Question No : 5
How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

• A.You can standardize service process flows.
• B.You can configure execution checkpoints.
• C.You can improve the link between back office and field.
• D.You can trigger actions based on standard system events.
• E.You can provide a predefined script for service execution.

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Question No : 6
What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

• A.Setup Business rule
• B.Create Moment set
• C.Create Item and assign it
• D.Create Moment
• E.Create and assign QR code

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Question No : 7
What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

• A.Select a Template
• B.Select whether is mandatory
• C.Select a linked object
• D.Select a record from the linked object

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Question No : 8
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

• A.From the Home page menu by creating a manual entry
• B.From the Equipment menu after checkout
• C.From the activity menu by creating a manual entry
• D.From the activity record after the workflow step is set to Finished
• E.From the Efforts menu by selecting the activity object type

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Question No : 9
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

• A.Service level agreement
• B.Ticket routing rules
• C.Customer self-service
• D.Automated scheduling

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Question No : 10
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

• A.High touch
• B.E-mail interaction
• C.No touch
• D.Video chat

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Question No : 11
How would a field service technician update the service assignment status?

• A.By adding a checklist
• B.By navigating to the address on the service assignments
• C.By opening the service assignments
• D.By setting the relevant workflow step

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Question No : 12
As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call.
Which company setting will you activate within the administration module?

• A.PushNotifications.ActivityChanges.En
• B.CoreSystems.CoresystemsFS
• C.D
• D.Notifications.Enabled
• E.CoresSystems.Mobile.ApprovedEffortsModificationAIlowed
• F.CoreSystems.CoresystemsFS
• G.Mobile

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Question No : 13
Which objects can be synchronized and viewed on the mobile app?

• A.Activity, Project, Opportunities
• B.Project, Skills, Service Call
• C.Activity, Service Call, Quotations
• D.Activity, Business Partner, Skills

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Question No : 14
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

• A.You can only reference DTOs via variable definition.
• B.You can only reference DTOs via alias.
• C.Core SQL is supported.
• D.DTOs have version control to support backwards compatibility.
• E.T-SQL is supported.

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Question No : 15
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

• A.Activate permissions.
• B.Enable company settings.
• C.Create custom business rules.
• D.Configure checkout workflow steps.
• E.Adjust cloud account settings.

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